Clinic & retail careers
Where every day, your work changes lives
In our clinics, you're not just filling a role, you're the person patients trust with one of their most important senses. Whether you're welcoming them at the front desk, dispensing their first pair of frames, or supporting the clinical team behind the scenes, the impact of your work is immediate and real.
Our clinic and retail teams are the heart of FYihealth group. You'll work alongside skilled optometrists and opticians in a collaborative, fast-paced environment where no two days look the same. We invest in the tools, training, and technology to help you do your best work, so patients leave with more than just great eyewear.
If you're someone who genuinely enjoys connecting with people and takes pride in the details, you'll thrive here.
What makes clinic & retail stand out
Patient relationships that matter
You'll build genuine connections with patients across every visit from their first exam to their annual recall. Regulars become familiar faces, and your care makes a measurable difference in their lives.
Training and development from day one
You don't need to arrive knowing everything. We invest in your growth from the moment you join with hands-on training, mentorship, and a clear path toward senior and leadership roles in clinic operations.
Premium eyewear — including employee benefits
You'll work with leading frame brands including BonLook and WestGroupe, supported by our own in-house ophthalmic lab. And yes team members enjoy their own optical benefits too.
Why grow your career at FYihealth group?
We're Canada's largest doctor-owned, doctor-led eye care provider — which means the people making decisions genuinely care about patients, not just the bottom line. When you join our clinic and retail teams, you get the stability and resources of a national company with the warmth and culture of a local practice.
Competitive compensation, comprehensive health and optical benefits, real career progression, and a team that celebrates your growth — that's what working at FYi looks like.
Hear from the clinic team
Add a real quote from a clinic or retail team member — something authentic about the patient relationships, the team culture, or what makes their day-to-day rewarding.
Frequently asked
Our clinic and retail teams include Patient Services Specialists, Optical Assistants, Clinic Leads, Practice Managers, and more. Whether you're starting out or stepping into a leadership role, there's a path here for you.
Not for every role. Many of our patient-facing positions value strong customer service skills, a warm personality, and a genuine interest in people's wellbeing. We'll provide the optical and clinical knowledge through training. For more senior or technical roles, relevant experience or credentials may be required — check individual job listings for details.
We have 300+ locations across Canada and the USA — from British Columbia to Nova Scotia and beyond. When you apply, you can search by location to find roles near you.
Many of our clinic leads and practice managers started in entry-level roles. We actively promote from within and support your growth through training, mentorship, and leadership development programs. Your career can grow with us — across locations, specialisms, or into broader operations roles.
Don't see the right fit yet?
New clinic and retail roles open regularly across Canada and the USA. Explore all open positions — or check back soon.